Fueled on Bacon

unlimited wordpress support

Once you start, we bring you into our Slack workspace where you have direct access to us. You get all of our code, business, and design smarts to answer your questions, and we’ll fix your WordPress stuff!

Basic

$99

per month
  • Unlimited Support Tasks
  • Daily Backups and Restore
  • WordPress Slack and Email Support
  • 30 day Satisfaction Guarantee

Premium

$149

per month
  • Basic Plan included
  • Unlimited Support Tasks
  • Plugin Software Auto Updates
  • WordPress Core Updates
  • Malware Virus Removal
  • Security Protection
  • 30 day  Satisfaction Guarantee

E-Commerce

$299

per month
  • Premium Plan Included
  • WooCommerce Support
  • Plugin Manual Updates
  • 30 day Satisfaction Guarantee

What People Say

Fueled on Bacon
5.0
Based on 22 reviews
powered by Google
Greg Herburger
Greg Herburger
18:43 06 Dec 19
Loved working with Fueled on Bacon. Helped me finish a really important project in a very short time frame. Definitely... going to have these guys do all of our development work in the future. Definitely recommend!read more
isaac foster
isaac foster
21:28 09 Aug 19
If you are looking for a team for web design or digital marketing you should take a very hard look at these guys. We... hired them for our web site and digital marketing needs and they have been fantastic to work with. We HIGHLY recommend working with them.read more
Brad Bickerton
Brad Bickerton
14:02 23 May 19
FoB and it's team are pretty darn great as a web design and marketing agency. We wholeheartedly send every person,... client, lead, and friend to them first. Yes they have an exceptional ability to do work however the reason they are our #1 is because they have a deep understanding of business and are not just doing tasks. Thank you guys for everything.read more
Hannah Drain
Hannah Drain
19:50 22 May 19
Finally found a marketing agency that does excellent web design and web development! They're a great team to work with... and really know what they are doing. We're excited to continue to engage them as our company grows.read more
Carly Chevalier
Carly Chevalier
17:23 11 Mar 19
I needed help getting a site I was working on set up properly to be responsive. I also needed help applying design... styling to the site and cleaning up the pages. Fueled on Bacon helped me fix these problems quickly and efficiently. They are super nice and professional and will give you an honest assessment of what needs to be done. The site looks and works great. I highly recommend!read more
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FAQ

How is unlimited support even possible?

We’re a seasoned team and we’ve spent a lot of time building stuff, so we can handle any request, but our rule of thumb is that a “support task” is anything that takes less than an hour. This includes adding content, installing plugins or themes, adjusting CSS, HTML, and Javascript, and more.

We handle one request at a time and keep a list in Trello. We just get things done, maintain an open line of communication, and we find that our clients are fair and reasonable and enjoy working with us. In practice, it works even better than it seems like it would on paper.

Can I change my plan?

You can upgrade, downgrade, or cancel any time, or ask one of us to do it for you.

Do you have a money back guarantee?

Yup. If you don’t like us we’ll refund that billing period and stop work on the spot. It’s a small internet. It doesn’t do us any good to create haters.

I need a whole website, can you help me?

Oh, absolutely. Same team, different conversation.

You’re looking at support pricing, just go visit our project pricing page. You could even start at a support level and upgrade to a project level…. Whatever you want! Go nuts.

What happens if my site goes down?

Well if you host with us, we’ll have daily backups with WP Engine and can just go back to the most recent working version on the site.

If you don’t host with us, we recommend you get your own WP Engine account.

If you don’t do that, well we’ll work with the situation. We’re pros. We can handle quite a lot.

Can I do more than 1 site?

Not with these support plans.

But with any of our project plans, absolutely. Our project plans are where we really encourage our clients to ask us for anything.

What do I need before I sign up?

An email address and a website.

We’ll invite you into our Slack workspace and sort out all the technical details.

What’s not included in these plans?

The hard stuff.

Redesigns, responsive stuff, cool animations, custom graphic design, brand development, turning your site into a full blown app.

This is the support tier, we do all the fancy stuff at project levels.

How do I submit tasks?

We give you your own project channel in our Slack workspace so you can interact with the whole team and so we can track everything.

We track tasks with Trello, so nothing gets lost, and we communicate in Slack to keep everything real time and relatively informal. It’s a great system.

It’s got all the markings of a millennial customer service system. Except bacon, not avocado toast.

What’s Slack?

We don’t blame you for not hearing about Slack before this point.

But now that we’re here: It’s a workplace instant messaging tool that was built to replace email chains.

It’s everywhere. Tons of people use it because it’s amazing.

We also use it because it’s amazing, and it will let us work together in the same way as you would if we were your very own full-time employees.

I think I have a project, actually…

Let's get started

Just let us know the basics and we'll send you a Slack invite to discuss with the whole team.

What are we going to be talking about?